SCCM 2012 Remote Control 5.0

SCCM 2012 Remote Control is the remote assistance component of System Center 2012 Configuration Manager. It enables service desk and IT staff to securely view or control managed Windows devices to diagnose issues, guide users, and perform live support without traveling to the user’s location.

Key capabilities:

• Launch sessions from the Configuration Manager console or the standalone Remote Control Viewer
• View-only or full-control modes with clear on-screen session notifications
• Configurable user consent and prompting to meet support and compliance needs
• Role-based access control and scoping to limit who can connect to which devices
• Encrypted session traffic with detailed auditing and logging of connections
• Chat, multi-monitor awareness, send Ctrl+Alt+Del, and options to lock keyboard/mouse
• Adjustable color depth and performance settings for low-bandwidth links

Notes:

• Requires the Configuration Manager client with Remote Tools enabled and appropriate network connectivity/firewall allowances
• Designed primarily for managed corporate or VPN-connected devices
• Does not include built-in file transfer; use alternative methods if file exchange is required

This tool is well-suited for help desks seeking a secure, auditable, and centrally managed way to support Windows endpoints already enrolled in Configuration Manager.

SCCM 2012 Remote Control is developed by UnityPoint Health. The most popular versions of this product among our users are: 1.1 and 5.0. The name of the program executable file is CmRcViewer.exe.

You can check Remote Mouse, Unified Remote, Remote Desktop Manager and other related programs like Anyplace Control at the "download" section.